ANOMS Training: Clean Up Your Complaints Workflow
Managing complaints, cleaning up data, and using ANOMS to make your process smoother.
Learn how to use key ANOMS features to streamline your complaints workflow.
Lesson Time: 47 minutes.
You’ll learn how to:
- Use browser settings for quicker review of complaints
- Utilize Caller Type or other customized flex fields to categorize complaints
- Create quick tasks to streamline your workflow
- And merge callers to ensure a clean data set
